How do I delete my account and associated data?
Since ClarityPad doesn't store any information on our servers, all the personal conversational data is saved within your devices.
1. Open the App -> Settings -> Delete Data
Additionally, if you request to delete the data like email-address stored in our system, you can even request for the same by writing to us at
support@claritypad.app
What's removed: account email, profile metadata, and any cloud-stored content linked to your account. Store-managed purchase records remain with Apple/Google for billing/audit.
What's not removed: hash of the email address used previously to help us identify if it's a new/returning user to ensure there is no abuse in the free credits provided.
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How do I create an account on ClarityPad?
ClarityPad uses passwordless login with a one-time code (OTP) sent to your email. 1. Open ClarityPad on your device. 2. Tap Continue with Email. 3. Enter your email address and tap Send Code. 4. Check your inbox and paste the 6-digit code back in the ...
How do I connect my own API key BYOK?
1. Go to Settings → Providers. 2. Choose a provider and paste your API key. 3. Pro: Add multiple providers and switch per chat from the composer. Privacy: Keys are stored securely on your device or encrypted, and requests go directly to your chosen ...
Will I be charged automatically?
Subscriptions are auto-renewing by default. Manage renewal in your store account (Google Play/App Store) at any time.
How do I log in to ClarityPad?
ClarityPad uses passwordless login with a one-time code (OTP) sent to your email. 1. Open the app and tap **Already have an account?** 2. Enter your email → **Send Code** 3. Enter the OTP from your inbox to complete login.
Why is my payment failing?
- Check your card/UPI has funds and is enabled for online/foreign transactions. - Match your store country/region to your payment method region. - Update expired cards in your store account. - Retry on a stable internet connection.